Vision: Taxpayer and Preparer Experience
W-2 and 1099 information delivered electronically to taxpayer or the tax preparer
Returns are completed - practically automatically
Returns are electronically filed with the IRS and State
IRS and State provide immediate acknowledgement and continuous status confirmations
Tax notices are sent electronically
Taxpayers/preparers respond electronically
Online and email Customer Service
Account information available to taxpayer and tax preparer year-round