E-Government Vision: Automated Tax Services Utilizing the Internet
Old Tax Process
Current Tax Process
Tax Services - What Are They?
Vision: Automated Tax Services
Vision: Automated Tax Processes
Vision: Taxpayer and Preparer Experience
Examples
Improve Communications Comprehensive tax return status electronically
Electronic Correspondence Replace paper notices
Provide Account Information Electronic Account Management
Benefits to Citizens
Benefits to States
Issues to Work on Together
Challenge and Recommendation
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